Terms and Conditions

The terms of use that apply for our website http://www.ovencleaningsudbury.co.uk/ are listed on this page, and apply for all visitors, be they guests or registered users. We kindly ask you to read them carefully before you proceed to use our website in any way. By using this website, you indicate that you have fully understood, accepted, and agreed to follow the terms of use. In case you DO NOT agree with said terms of use, then please cease to use this website.

1. Accessing Our Site

1.1 Accessing our site is permitted on a temporary basis. We reserve the right to restrict access to all or any part of our site for periods of time due to scheduled or unscheduled maintenance, content modification, and for other purposes, without notice.

1.2 Occasionally, we may withdraw access to our entire site, or parts of it, to users who have registered with us at our own discretion.

1.3 User identification codes, passwords, or any other piece of information, which you choose, or are provided with as part of our security procedures, must be treated as confidential, and never disclosed to any third party. We have the right to suspend any account and disable any user identification code or password, which you have chosen or we have allocated to you, at any time if in our opinion you have failed to abide by any of the provisions of these terms of use.

1.4 You take full responsibility for arranging your access to our site. It is also your responsibility to ensure that all persons who access our site through your Internet connection are aware of these terms, and that they abide by them.

2. Transactions concluded through our site and our liability to you

2.1 We operate as an introductory agent for providers of services. As such, we have been granted authority by aforesaid providers to enter into a contract with you on the service providers’ behalf. We will do this by responding to your booking request and designating an available service provider to carry out the job. You will receive an email confirming the details of your booking and providing a link to the Services Terms and Conditions.

2.2 Following an indication of your consent to the Services Terms and Conditions and the terms set out in the email using the link provided in the email, a contract will come into existence between you and the Provider.

2.3 The parties to your contract are you and the Provider. The Provider is solely responsible for the provision of the services. Please read the Services Terms and Conditions carefully and ensure you understand and agree to them, as you will be legally bound by the terms once you have indicated your consent to them.

2.4 During the provision of services by the Provider to you, you should refer to us as your primary point of contact. We will also process all non-cash payments from you on behalf of the Provider.

2.5 We endeavour to vet and appoint an appropriate Provider. However, the responsibility for the provision of the services rests solely on the Provider. You hold us free of all liability and responsibility for the provision of the services. 2.6 Your feedback on Providers is always appreciated. Should problems of any kind with a Provider arise, please contact us straightaway on 01787 335002.

3. Intellectual Property Rights

3.1 All content published on our site and the copyright and other intellectual property rights subsisting in that content, unless specifically labelled otherwise, belongs to or has been licensed by us. All materials are protected by applicable United Kingdom and international intellectual property laws and treaties. All rights are reserved.

3.2 You may access, view and use our site in a web browser (including any web browsing capability built into other types of software or app). You may print one copy and download extracts from pages on our Site. You may save pages from our Site for later and/or offline viewing.

3.3 Modifying the paper or digital copies of any materials you have printed off or downloaded in any way is prohibited. You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

3.4 Our status as the owner and author of the content on our site (or that of identified licensors, as appropriate) must always be acknowledged.

3.5 You may not use any content saved or downloaded from our site for commercial purposes without first obtaining a licence from us (or our licensors, as appropriate) to do so.

3.6 You must return or destroy any copies of the materials you have made in breach of these terms of use. Your right to use our site will be revoked immediately.

4. Reliance on information posted

4.1 While we use reasonable endeavours to provide up-to-date and relevant materials, the commentary and other materials posted on our site do not constitute advice on which reliance should be placed.

4.2 No liability and responsibility is accepted for any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

5. Changes to Our Website

5.1 We exert ourselves to actualise and/or add the contents of our site as often as possible. We may suspend access to our site, or close it indefinitely, if need be.

5.2 Any section of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

6. Our liability for the material on the site

6.1.To the fullest extent permissible by law, we exclude all representations, warranties, and guarantees that may apply to our site or any content published on our site.

6.2. We accept no liability for loss of profits, sales, business or revenue; loss of business opportunity, goodwill or reputation; loss of anticipated savings; business consequential loss or damage.

6.3. We neither assume nor accept responsibility or liability arising out of any disruption or non­availability of our site due to external causes.

6.4 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be excluded or restricted by law.

7. Your Information And Visits To Our Website

7.1 We process your information as per our privacy policy.

7.2 By using our website, you agree to such processing and you warrant that all data provided information is accurate.

8. Upload Of Materials To Our Website

8.1 When you use a feature that allows you to upload materials to our website, or to contact other users of our website, you must agree to the content standards set out in these terms. You warrant that such contributions do comply with said standards, and you indemnify us for any breach of said warranty.

8.2 All material you upload to our site will be treated as non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties said materials for any purpose. We also retain the right to disclose your identity to any third party that is claiming that any materials posted or uploaded by you to our website are in violation of their intellectual property rights, or of their privacy rights.

8.3 We are not responsible, or liable to any third party, for the content or accuracy of any materials posted by you or other users of our website.

8.4 We have the right to remove any materials or posts you put on our website if they do not comply with the content standards set out in these terms.

9. Hacking, Viruses And Other Illegal Actions

9.1 You are not to misuse our website by knowingly and intentionally introducing viruses, Trojans, worms, spy-ware, mole-ware, logic bombs or other material which is malicious and technologically harmful. You must not attempt to acquire unauthorised access to our website, the server on which our website is stored, or any server, computer, or database that are connected to our website. You must not attack our site via a denial-of-service (DoS) attack or a distributed denial-of service attack.

9.2 By breaking this provision, you are committing a criminal offence under the Computer Misuse Act 1990. We will report such breach of law to the relevant law enforcement authorities and we will co-operate with said authorities by disclosing your identity to them. Ii you breach the aforementioned terms, your right to use our site will be immediately terminated.

9.3 We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, stored data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any other website linked to it.

10. Links To Our Website

10.1 You are allowed to link to our homepage, if you do so in a way that is fair and legal, and does not harm our reputation or abuse it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where there is none.

10.2 You must not make any links from any website that is not yours.

10.3 Our website is not to be framed on any other website, nor may you make a link to any part of our website different than its homepage. We retain the right to withdraw linking permissions without any notice. The website from which you are linking to us must be in accordance to with the content standards set out in these terms.

10.4 If you wish to use materials of our website other than that set out above, please state your request to office@ovencleaningsudbury.co.uk.

11. Outgoing Links From Our Website

11.1 Links provided from our website to other sites and resources are for your information only.

11.2 We do not have control over the contents of said sites and resources. We hold no responsibility for them or for any loss or damage that may come from you using of them.

12. Jurisdiction And Applicable Law

12.1 The English courts has non-exclusive jurisdiction over any claim coming from, or related to, a visit to our website although we reserve the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

12.2 These terms of use and any dispute or claim coming from or in connection with them, or their subject matter, or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

13. Terms Of Use Variations And Alterations

We may change these terms of use at any time by altering this page. You are expected to check this page occasional in order to take notice of any changes we make, as they are binding on your part. Some provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our website.

14. Concerns That May Arise

In case you have concerns regarding any kind of material that appears or may appear on our website, please inform us on office@ovencleaningsudbury.co.uk.

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